JOIN THE CARTER TEAM

Provide training of Transportation Management System program for operations, carrier, and customer personnel; assist with system advancement, customer and carrier contracting, along with procedural processes; provide customer accruals, billing analysis, and auditing procedures; assist with programming integration between Transportation Management System and other transportation tracking software.

Minimum requirements

• High School Diploma or GED
• At least 2 years’ experience in supply chain management
• 2 years of working with a Transportation Management System

Abilities Required

• Work well in a fast pace environment
• Microsoft Office, SnagIt8 and Excel experience
• Capable of working well with diverse logistic backgrounds
• Billing Analysis
• Work on multiple projects at same time and complete by deadlines

Position Responsibilities

• Data Entry and integration tracking
• Transportation Management System integrations and trouble shooting
• Customer and carrier contracting
• Creating procedure manuals for Transportation Management System
• Reporting through Mercury Edge with accuracy in adjusting analytical data
• Training of Carrier, Customers, and operations on the Transportation Management System
• Coverage for various positions when needed

If interested in the opening listed, please email your resume to Jsmith@carter-logistics.com

Job Description: As a member of the customer service team, you will be accountable for managing customer relationships through many channels of the order process. You will take complete ownership of the freight by creating and tracking orders, anticipating problems and providing creative solutions to exceed customer expectations.

Duties & Responsibilities:

• Retain working knowledge of transportation systems after initial training
• Initiate contact with carriers and customers when appropriate
• Facilitate complete and thorough communication between carriers and customers
• Organize and track freight on an appropriate time schedule
• Effectively communicate an escalate events through management channels
• Compose office appropriate communication through a variety of media
• Continue proactive solutions within the network
• Provide hands on support during the absence of other team members or during peak times
• Work with peers to develop best practices that are shared across all field office networks
• Adapt to a changing process, while working towards standardization
• Flexible work schedule, with ability to work 2^nd or 3^rd shift operations
• Ability to work rotating weekend shifts as needed

EXPERIENCE AND SKILL REQUIREMENTS:

• High School diploma required
• College degree preferred and/or 1-3 years transportation & customer service experience
• Bilingual (Spanish) speakers preferred
• Excellent problem analysis skills
• Solid verbal and written communication skills
• High stress tolerance and ability to adjust to changing priorities in a fast paced environment
• Strong work ethic with a professional, positive attitude

REQUIRED TRAVEL:                Minimal

JOB SUMMARY:

As a logistics analyst, you will be responsible for managing customer data and ensuring freight is routed in the most cost effective manner. The applicant will be the primary advocate within the company for assigned customers to review transportation methods, cost, and optimization plans. The analyst will work directly with the customer, their supplier base, and internally within Carter to champion initiatives for that customer. You will need to anticipate and solve problems on a daily basis as well as provide effective communication to all necessary parties.

DUTIES AND RESPONSIBILITIES:

1. Analyze customer shipping data to drive improvement and obtain optimum effectiveness
2. Build and review internal or customer key performance indicators, then act accordingly to drive efficiency
3. Present analytical findings to the client or Carter’s executive team
4. Maintain contact with customers to provide analysis and obtain feedback for improvement focus
5. Work closely with other Carter departments to initiate savings projects
6. Facilitate and lead customer on-boarding
7. Monitor Carter’s route network to increase truck efficiency
8. Track premium transportation through reporting to reduce future impact
9. Work with pricing department to develop quotes for potential clients
10. Provide various internal reporting as requested

EXPERIENCE AND SKILL REQUIREMENTS:

1. College degree required
2. Preferred 1-3 years of transportation/logistics or financial experience
3. Excellent problem solving skills and ability to process data
4. Strong verbal and written communication skills
5. Solid organizational skills to manage multiple open projects
6. Strong work ethic with a professional, positive attitude
7. Microsoft Office Proficiency (Excel, Outlook, Word)

Job Description: To maintain all network and system infrastructure efficiently. The candidate needs to be proficient with Windows server operating systems, Cisco network equipment, domain level technologies such as DNS, DHCP, and Active Directory. This person needs to also be highly motivated, self-driven, and passionate about performing responsibilities at the highest quality as well as keeping systems and the network stable and secure.

Duties & Responsibilities: 

• Create/maintain documentation on infrastructure, as well as tasks performed
• Perform server maintenance (physical and virtual) including new installations, upgrades, updates, security, log monitoring, configuration changes, account management, storage services, and backups
• Communicate to IT team and supported users any major upcoming updates or changes as appropriate
• Manage and assist two remote sites in Mexico
• Ability to work with vendors to identify proper hardware/software requirements for projects and to keep projects moving smoothly
• Responsible for assisting with day to day support of IT network, desktop infrastructure and related software to support day to day operations as well as assisting with two Mexico locations.
• Support Server and network hardware installation and configuration desktop, laptop, and related hardware support·
• Software installation and configuration
• IT Configuration and end user support of off the shelf and internal software applications.
• Active Directory Configuration, Updates, Adds, Deletes, Changes and Password resets·
• Removal of virus/spyware
• Self-starter with the ability to handle assigned tasks (including learning new technologies) with minimal supervision

EXPERIENCE AND SKILL REQUIREMENTS: 

• Bachelor (4-year) degree with a technical major such as computer science or equivalent job experience
• Able to communicate with customers, peers, and management well
• Ability to work as a team or independently with little oversight and handle daily distractions
• Needs to be proficient and have experience working with server hardware/software technologies
• Must be proficient with Microsoft Windows Operating Systems and Cisco Networking
• Must be organized and punctual
• Must be Bilingual
• Must be willing to travel 50-60% (mostly between Laredo & Silao Mexico)
• Must have a solid foundation in Information Systems/Technology
• Ability to work with monitoring technologies such as Solar Winds Orion bundles
• 2+ years of experience as a systems, network, or security administrator preferred

Carter Logistics offers a benefits package that includes Health, Dental, Vision, and 401(k).

Job Description: The Truck & Trailer Washer reports to the Fleet Maintenance Manager and Vehicle Maintenance Supervisor. The Truck & Trailer Washer is responsible for providing proper cleaning, detailing, and overall cleanliness of the existing operation fleet.

Essential Job Functions:

• Perform washing of the body and chassis of trailers and tractors
• Detail interior and exterior using wax, Armor All, Windex and other products
• May be asked to drive and parks units on site
• Perform other duties as assigned

Job Requirements:

• Consistently behaves in a manner that is appropriate and professional
• Acceptable Driver’s Record
• Ability to withstand physical requirements of the position

Job Description: The primary function of a Truck and Trailer Washer is to efficiently wash the necessary equipment in a timely manner and maintain adequate production in order to meet service schedules. The main shift will be Friday & Saturday 4:30 p.m. to Midnight.  Extra hours may be given through the week.

Essential Duties & Responsibilities:

• Inspect parts, equipment, or vehicles for cleanliness, damage, and compliance with standards or regulations
• Scrub, scrape, or spray machine parts, equipment, or vehicles using scrapers, brushes, cloths, cleaners, disinfectants, insecticides, acid, abrasives, vacuums, or hoses
• Sweep, shovel, or vacuum loose debris or salvageable scrap into containers and remove containers from work areas
• Clean and polish vehicle windows

Requirements:

• Must be age 17 or older
• Must be able to read, write and converse in English
• Must be able to carry out both written and oral instructions
• Must be able to follow posted safety rules and safe operating procedures to ensure proper techniques, such as lifting, are performed in the manner in which it is described 

Job Description: We are looking for an experienced, high energy Parts Manager who is looking to take their career to the next level.

Responsibilities:

• Establish inventory controls, levels and balance them for maximum turnover.
• Establish policies and procedures to maximize inventory security and minimize loss.
• Build good relationships with vendors, drivers, and technicians.
• Set and obtain objectives.
• Control and monitor cycle counts and physical inventory.
• Oversee staff scheduling.
• Assist in collecting past due accounts.
• Review purchase order claims and contracts for conformance to company policy.
• Run a high energy, positive attitude, lean department!!

We offer an excellent Benefits package, 401K, and numerous training opportunities

Job Description: As a member of the customer service team, you will be accountable for managing customer relationships through many channels of the order process. You will take complete ownership of the freight by creating and tracking orders, anticipating problems and providing creative solutions to exceed customer expectations.

Duties & Responsibilities:

• Retain working knowledge of transportation systems after initial training
• Initiate contact with carriers and customers when appropriate
• Facilitate complete and thorough communication between carriers and customers
• Organize and track freight on an appropriate time schedule
• Effectively communicate an escalate events through management channels
• Compose office appropriate communication through a variety of media
• Continue proactive solutions within the network
• Provide hands on support during the absence of other team members or during peak times
• Work with peers to develop best practices that are shared across all field office networks
• Adapt to a changing process, while working towards standardization
• Flexible work schedule, with ability to work 2^nd shift operations
• Ability to work rotating weekend shifts as needed

Experience and Skill Requirements:

• High School diploma required
• College degree preferred and/or 1-3 years transportation & customer service experience
• Bilingual (Spanish) speakers preferred
• Strong sense of customer service
• Proficient with PC skills and Microsoft Office including Outlook and Excel
• Ability to work independently and in a team environment
• Sets priorities and communicates to areas involving changes that could affect daily operations.
  • TMW / Mercury Gate experience is a plus
  • Work with multiple inbound phone lines

Job Description: We are looking for experienced diesel mechanics to provide quality service and all other repairs to customers’ trucks, with safety and customer satisfaction as the number one goal.

Responsibilities:

• Responsible for total maintenance of fleet trucks
• Troubleshoot and complete repairs to all aspects and systems of the truck
• Keep correct documentation of all parts used, type diagnosis, and services performed in the repair order

Job Requirements

• 3 + years demonstrated medium or heavy duty diesel truck experience – all makes and models (preferred Volvo and Freightliner)
• Troubleshoot and repair diesel engines
• Electronic diagnostics
• Electrical troubleshooting abilities
• Basic computer skills to operate today’s diagnostic electronic tools
• Quality workmanship
• Focused, motivated, dependable and have a positive attitude
• Volvo or Detroit certification is a plus
• CDL (Desirable)

Job Description: This position is responsible for dispatching drivers in/out of our Anderson, IN office, as well as processing all delivered paperwork for Carter Express.  Responsibilities include ensuring drivers have all necessary paperwork/tools to be successful on their route.  All delivered paperwork is audited, scanned, indexed and sent to accounting.

Requirements & Skills:

• Must be able to effectively communicate to all organizational levels.
• Multi-tasking and attention to detail is critical
• Professional appearance and demeanor
• Proven ability to solve problems and work in a fast paced environment.
• Knowledge of TMW software.
• Proficiency with Microsoft Office.
• Know, support and enforce company policies and expectations.
• Organized, responsible and dependability a MUST

Education/Experience:

• High School Diploma or GED.

Work Schedule:

• Sunday – Thursday or Monday – Friday (one position each)
• 1500-2300 (If lunch is taken, shift ends at midnight)
• Weekend Saturday night rotation
• Holiday rotation

Job Description: This position is responsible for dispatching drivers in/out of our Anderson, IN office, as well as processing all delivered paperwork for Carter Express.  Responsibilities include ensuring drivers have all necessary paperwork/tools to be successful on their route.  All delivered paperwork is audited, scanned, indexed and sent to accounting.

Requirements & Skills:

• Must be able to effectively communicate to all organizational levels.
• Multi-tasking and attention to detail is critical
• Professional appearance and demeanor
• Proven ability to solve problems and work in a fast paced environment.
• Knowledge of TMW software.
• Proficiency with Microsoft Office.
• Know, support and enforce company policies and expectations.
• Organized, responsible and dependability a MUST

Education/Experience:

• High School Diploma or GED.

Work Schedule:

• Sunday – Thursday
• 2300 – 0700 (If lunch is taken, shift ends at 0800)
• Weekend Saturday night rotation
• Holiday rotation

Job Description: 

Duties & Responsibilities:

EXPERIENCE AND SKILL REQUIREMENTS: